Application Development Outsourcing Services

Application Development Outsourcing Services

Application Development Outsourcing Services at SMART Service Desk

At SMART Service Desk, we offer Application Development Outsourcing Services that are geared towards revolutionizing the clients’ application outsourcing portfolio, while enabling them to garner higher and enhanced business value. Our approach is tuned towards ensuring greater operational superiority and strategic differentiation, thereby making our client’s business a lot more competitive.

SMART Service Desk is at the cutting edge of key technology paradigms such as cloud computing, Application Modernization and Agility, and are transforming our clients' IT environments to leverage these next-generation technologies, across their enterprise.

Our Application Outsourcing Services portfolio includes

Software Applications Development - Our Application Development services help you address evolving business and technology challenges by defining, designing and building applications tailored to meet your business requirements. We deliver high quality, flexible applications that are easy to maintain, modular to facilitate enhancements, and are reliable, secure and easy to deploy using our Global Delivery Model. Our service offerings, as mentioned below, are targeted towards the principle outcomes of increased advocacy, higher end-user productivity, and rapid adoption with a primary focus to help you boost your ability to harvest increased business value from your investments. SMART Service Desk Application design experts help you build applications that embody three key design outcomes – easy to use, useful, and engaging.

Application Maintenance - Maximizes your existing IT applications through offshore-ability analysis, maintainability analysis, maintenance and enhancement. We use structured knowledge management tools and other IP developed by our Maintenance Center of Excellence to enhance the life of your systems, ensure that they evolve with your business, reduce system downtime and help you focus on strategic initiatives by minimizing the time spent on routine activities.

Application Management - Offers a wide range of support services for various platforms and technologies.

Application Modernization - Helps modernize existing legacy systems to enhance flexibility, reduce risk, minimize disruption and lower cost of ownership.

Packaged Application Services - Helps you automate your value chain through off-the-shelf application packages, developed by SMART Service Desk.

Solution Architecture Definition - Defines the solution architecture required to implement business solutions to meet business requirements, and ensures that the solutions are aligned with the enterprise architecture.

Why choose SMART Service Desk as your Application Development Partner:

Internet Information Technologies has created a Software Factory to build line of business applications. The approach developed by us over last 5 years has successfully allowed us to ship over 3 million lines of .Net code that is today used by over 200,000 users in over 30 mid to large sized companies. At the core of our success lies a SMART Framework which allows us to build Portal based solutions. This allows us to significantly reduce time to develop custom applications. Since the framework has been tested in production environments, we are able to eliminate bugs in our software and deliver quality application in a very short timeframe.

SMART Fast Track Development Framework allows us to:

  • Auto-generate C# .NET based middle tier components and services
  • Auto-generated SQL stored procedures, tuned for performance
  • Meta-data driven Data Access Layer that allows us to use any data base
  • Leverages ASP.NET, HTML 5, Jscript, AJAX and other client side libraries
  • Extensible business entities; ability to add fields to screens by administrative users
  • Abstraction and management of .NET based Workflow Engine
  • Security based access control of Fields, Actions, UX elements and URLs
  • Leverage Active Directory and SQL based authentication
  • Audit trails and history to track all user interactions
  • SLA management built into all interactions
  • Dynamic Dashboards with drill down capabilities
  • Dynamic reports
  • Many more enterprise class features and capabilities

Our developers use a Hyper-V based state of the art development cloud to conduct all development activities. We use Microsoft Team Foundation Server to manage and control the source code revisions. Our developers are disciplined in the art of performing daily builds, and automated regression tests. Quality is not built overnight, and at SMART Service Desk, we make it integral part of our daily lives.

Our development methodology is based on Microsoft’s Solution Framework. We use a combination of Agile and waterfall methodologies to create an iterative approach where rapid feedback and clarifications from the customers make the customer an integral part of our successful delivery teams. We look forward to bringing our expertise and building your turn-key solutions in a cost effective manner without compromising quality

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