Contracts Management

Manage customer or vendor contracts
Manage Customer or Vendor Contracts
Manage service level agreements
Manage service level agreements
Record all contract related contact person details
Record all contract related contact person details
Add any notes, with contracts
Add any notes, with contracts
Manage contract financial details
Manage Contract Financial Details
Manage invoices and payments for contract
manage-invoices-and-payments-for-contract
Link Contract Relations
Link Contract Relations
Send Alerts to users/customers/suppliers before contract expiration
Send Alerts to users/customers/suppliers before contract expiration
Management Dashboards
Management Dashboards

Contracts Management

Business Challenge

In our technology driven age, often changes occur so rapidly that it becomes difficult to Manage. Proper tools and best practices are necessary for managing change. SMART Service Desk Change Management module assists IT Organizations to deploy changes in a controlled way.

How SMART Service Desk Contracts Management can help You?

SMART Service Desk Contract Management will help your organization to meet contract compliance regulations, centralize your contract tracking, and improve your overall contract administration. With SMART Service Desk Contracts Management, you manage any type of contracts such as hardware annual maintenance agreements, software license agreements, patent, material transfer agreement, intellectual property agreements

FEATURES & BENEFITS

  • Easy and intuitive to use interface
  • Access contracts documents and data from anywhere, anytime
  • Fast Return On Investment (ROI)
  • Drives better management decisions by increasing contract visibility across enterprise
  • Eliminates costs due to error (Simplifies data entry and management)
  • Streamline Process Awareness and accelerates contract management processes.
  • Never miss and important contract date or milestone
  • Keep track of Supplier Contract Details for each Configuration item
  • Manage any type of contracts, hardware annual maintenance agreements, software license agreements, patent, material transfer agreement, intellectual property agreement
  • Contract Managers, IT Managers, Project Managers, and key decision makers can access contract data from any web-browser
  • Link and Associate related Contracts together
  • Centralize and track Contracts according to your standard codes, categories, departments, locations, and more
  • Track contract costs and pricing information
  • Used to help meet contract compliance, audits, and governance, such as Sarbanes Oxley (SOX), ISO, ITIL and State and Federal Regulations
  • Has Ability to Import/Export data and integrate with common ODBC complaint databases and third party systems
  • Provides e-mail notifications for contracts, tasks, milestones, action items, and payments
  • Track payments and payment notifications
  • Tracks Vendors & 3rd Party Contacts Information
  • Supports Vendor Login to request new contracts review notes, and upload documents
  • Track unlimited notes/comments
  • Ability to have separate fields based on contract type
  • Ability to support, search on any field via ad-hoc searching, search results can be exported to Excel /PDF and other formats
  • Ability to create reports with standard Report Builder
  • Help System with Online user manuals, demos and video tutorials
  • Ability to link or copy contracts with a click of the mouse and link to previous versions to retain history
  • Supports workflow engine for online approvals & escalations
  • Ability to support Calendaring integrated with contract notifications; exporting of Calendar to MS Outlook and of i-Calendaring systems
  • Ability to provide access to contracts via mobile phones on specific platforms

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