Solutions Data Sheets

• IT Service Support Management (ITSSM-ITSM) – Brief
• IT Service Support Management (ITSSM-ITSM) – Detailed Feature List
• Risk and Compliance Management Solutions (GRC) – Brief

 

Demo Videos

• Visit SMART Service Desk – YouTube Channel

 

Case Studies

Case Studies in Government Sector

• Northern Cape Provincial Treasury
• Ministry of Defense – Land Forces - Saudi Arabia
• Civil Services Pension Fund
• Ministry of Works - Bahrain

Service Management in Oil & Gas Sector

• Technip – France & Abu Dhabi
• Royal commission for Yanbu & Jubail

Help Desk Case Studies in Insurance

• Mediterranean & Gulf Insurance & Reinsurance

IT Service Management Case Studies in Banking Sector

• Oman Arab Bank

Field Service Management for Electronic Retailers

• Toshiba & Sharp Distributor

IT Service Support Management for Distributors

• Toyota
• Tamer

Case Management for Environmental Service Companies

• Oman Environmental Services Company - beah

HelpDesk for Schools and Colleges

• Liwa Schools
• Yanbu Industrial College